Privacy statement.

Last updated: October 2026

At Nuwey (“we”, “us”, or “our”) we are committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with us, or work with us as a client, employee, partner, or contractor.

Please read this document carefully to understand our views and practices regarding your personal data and how we treat it.

Principles of Data Processing

Nuwey processes personal data in accordance with key data protection laws (including EU GDPR). We adhere to the following principles:

Lawfulness, Fairness, and Transparency: We process data lawfully and transparently.
Purpose Limitation: Data is collected for specified, explicit, and legitimate purposes.
Data Minimisation: We only collect information that is adequate, relevant, and necessary.
Accuracy: We keep data accurate and up to date where necessary.
Storage Limitation: Personal data is retained only for as long as required.
Integrity and Confidentiality: We employ appropriate security measures to protect your data.

Information We Collect

We limit data collection to what is necessary for our business operations, website functionality, and communication.

Information You Provide directly to Us

Website Subscribers: When you voluntarily subscribe via our website to receive news, announcements, or notifications (such as new blog post updates), we collect your email address.
Clients, Partners, Employees, & Contractors: When you onboard as an employee or contractor, become a client or partner, create an account, or schedule a meeting, we may collect your name, email address, job title, company name, and mobile phone number.

Information Collected Automatically

Cookies and Tracking Technologies: Our website platform automatically places essential cookies required for the secure operation and performance of the site, as well as analytics cookies to evaluate visitor traffic. You can manage or block cookies through your browser settings at any time.
Technical & Log Data: When you visit our website, our server and hosting infrastructure automatically collect technical information such as your IP address, browser type, device information, operating system, referring pages, and timestamps. Under data protection laws, IP addresses are treated as personal data.

How We Use Your Information

We use your personal information for the following specific purposes:

Email Subscriptions & Updates: To send you content notifications, blog updates, announcements, or news about Nuwey when you have requested or opted in to receive them.
Service Delivery & Project Management: To execute contracts, manage operational workflows, schedule meetings, and maintain communications with clients, partners, contractors, and employees.
Traffic Analysis & Website Performance: To evaluate aggregated visitor traffic trends, maintain system security, and optimise website performance.
Operational Text Messaging (SMS): Occasionally, we send non-marketing, non-promotional SMS updates regarding service status, scheduling, project milestones, or administrative matters to clients, partners, employees, or contractors.

Legal Bases for Processing

We process your data under the following legal grounds:

Consent: When you subscribe to our email updates, accept non-essential cookies via your browser settings, or give explicit consent where applicable. You may withdraw your consent for email updates at any time by clicking the "unsubscribe" link in any update email.
Contractual Necessity: Processing required to perform a contract with you or take steps at your request prior to entering into a contract.
Legitimate Interests: Processing required for running our website securely, evaluating traffic statistics, and managing business operations efficiently.
Legal Obligation: Processing necessary to comply with legal, statutory, or regulatory responsibilities.

Mobile Information Sharing & SMS Compliance

Strictly no mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or external marketing agencies under any circumstances. SMS communications are strictly operational, transactional, and non-promotional.

Data Sharing and Service Providers

We do not sell, rent, or trade your personal data. We may share limited technical or operational data with trusted service providers only when necessary to support our business, such as:

Hosting, Platform, and IT Infrastructure Providers: Cloud hosting, website platform services, and IT infrastructure providers that host our website and secure our data under strict confidentiality agreements.
Email Dispatch Services: Trusted platforms used to send out blog updates and notifications to subscribers.
Professional Advisers: Legal, financial, or accounting services where required by law or duty of confidentiality.

Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. Access to your personal data is restricted to authorised personnel who require it for legitimate operational purposes.

Data Retention & Unsubscribing

Email Subscribers: We retain subscriber email addresses until you choose to unsubscribe or withdraw consent. Every subscription email includes an easy "Unsubscribe" link, after which your email address is removed from our distribution list.
Operational Data: Personal data related to contracts, operations, or legal obligations is retained only for as long as necessary to fulfil those purposes or satisfy statutory requirements.
Traffic Analytics & Logs: Server logs and traffic analytics data are retained in accordance with standard infrastructure retention guidelines before being purged or anonymised.

Your Data Protection Rights

Depending on your location and applicable law, you have specific rights regarding your personal information:

Access: The right to request a copy of the personal data we hold about you.
Rectification: The right to request correction of inaccurate or incomplete data.
Erasure ("Right to be Forgotten"): The right to request deletion of your personal data under certain conditions.
Restriction: The right to request that we restrict the processing of your personal information.
Data Portability: The right to receive your data in a structured, commonly used format.
Object / Withdraw Consent: The right to object to processing based on legitimate interests or withdraw consent for email subscriptions at any time.

To exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of external platforms. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in legal requirements or operational practices. Any updates will be posted on this page with an updated "Last updated" date.

If you have any questions, concerns, or requests regarding this Privacy Statement or how we handle your data, please reach out to us through the following channels:

Contact Page: www.nuwey.com/contact
Email: contact@nuwey.com